Measurable implementation
Pilot Programs
Structured pilots designed for partners who want to implement, measure, and evaluate trust-and-safety initiatives with clear deliverables and transparent reporting.
Typical pilot structure (8–16 weeks)
Phase 1
Kickoff + baseline
Define scope, target audience, and baseline measures. Agree on output metrics and outcome indicators.
Phase 2
Implementation
Distribute resources, deliver workshops, support adoption (documentation checklists, escalation pathways).
Phase 3
Measurement
Collect agreed output metrics and outcome indicators. Document learnings and adjustments.
Phase 4
Reporting
Publish clear summary with limitations. Provide recommendations for scaling or refinement.
Example metrics (adapted per partner)
Outputs
- Resources distributed (downloads, sessions, outreach)
- Workshops delivered + participation rates
- Partner implementations launched
- Referrals to consumer-protection pathways (where applicable)
Outcome indicators
- Improved homeowner decision confidence (surveyed)
- Documentation adoption rates (before/after)
- Reduced repeat-risk patterns in partner cohorts
- Improved resolution pathways (time-to-resolution, compliance)
Start a pilot conversation
We welcome inquiries from agencies, foundations, and community partners.